Customer Service
We Are Here To Accommodate Your Every Need
Why take a chance on having a trainee work on your car in one of those "Quick Lube" places? Sure, they can get you in and out in a JIFFY, and if you are in ECONO mode you might save some money. But, you might also have some nasty surprises along the way.
Trust your vehicle to professionals! Interestingly enough, you will save money in the long run and save yourself a potential headache.
We can perform most minor services, diagnostics, or repairs while you wait in the comfort of our waiting room. All we ask is that you either call or email us for an appointment, so that we can get you in and out quickly and efficiently.
We Make It Comfortable For You And Your Kids!
Whenever you need to wait for an oil change, minor service or repair, you can wait in the comfort of our waiting room. No need to hire a baby-sitter, we have toys for them to play while you wait.
All we ask is that you either call or email us for an appointment, so that we can get you in and out promptly and efficiently.
Welcome to L & M Automotive Service Center. We are a full service, automotive repair and maintenance shop serving the Lake Forest area since 1992. We look forward to serving you.
Our Professionalism sets us apart from the rest. Visit us for a complete line of maintenance and repair needs, including quality auto parts.
We are a friendly, clean and efficient shop. We understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience.
Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Once you are at our location, communicate your findings.
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Stay involved. . . Ask questions.
- Ask as many questions as you need. Do not be embarrassed to request definitions.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
Tags: Auto Repair Lake Forest,
Auto Repair Mission Viejo, Auto Repair Rancho Santa Margarita, Auto Repair Irvine, Auto Repair Santa Ana
